Privacy Policy

1. Information We Collect

We collect information necessary to provide our Service and manage your account:

• Account Information: Name, email address, and password (stored in a secure, hashed format).
• Transaction Data: Purchase history, credit balances, and order history. Note: We do not store full credit card numbers; payments are processed securely via our third-party payment processor.
• Usage Data: Logs regarding your login activity, order submissions, IP address, and interactions with the platform.

2. How We Use Your Information

We utilize your data to:

• Create and manage your access to the Service.
• Process orders, generate quotes, and deliver results.
• Process payments and maintain credit balances.
• Send transactional notifications (e.g., Order Confirmations, Quote Ready, Refund Processed).
• Marketing & Improvements: To send you newsletters and promotional offers from Whose VR, and to analyze Service usage to improve our data accuracy and product offerings.

3. Data Sharing & Disclosure

We do not sell your personal account information to unverified third parties. However, we may share your information in the following strategic instances to operate and grow our business:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our Service, such as payment processors (Stripe), database hosting services, and email delivery services.

4. Data Retention

We retain your account information for as long as your account is active. Transaction records are retained as required by tax and accounting laws. You may request the deletion of your account at any time; however, we may retain certain information as required by law or for legitimate business purposes (such as fraud prevention).

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, destruction, loss, alteration, or misuse.

While we strive to use commercially acceptable means to protect your personal information, you acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials and for any activity that occurs under your account.

6. Your Rights & Choices

• Access & Correction: You may access and update your profile information through your account settings.
• Opt-Out: You may opt out of receiving promotional emails from us or our partners by following the "unsubscribe" instructions in those emails. Please note that even if you opt out of marketing communications, we will still send you non-promotional, transactional emails regarding your account, orders, and credit balance.

7. Children's Privacy

Our Service is restricted to users aged 18 and older. We do not knowingly collect personal information from children.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: contact@whosevr.com